FAQS

 

SHIPPING
All products take five to seven days business days to be fulfilled, and can vary depending on the speed of the drop-shipping service to fulfill each item. depending on your shipping method chosen, all products are typically delivered between 2 and 3 weeks after ordering from my store. Please note: orders placed over the weekend will be considered received on Monday. I use UPS for all shipments and charge standard UPS rates. 
NOTE: We cannot ship to P.O. or A.P.O. Boxes
RETURNS
I offer a 100% satisfaction guarantee in regards to the workmanship and quality of materials used to produce your canvas, paper print, and apparel. 
There are no returns unless the product arrives damaged. Proof of the damaged product will need to be emailed to art@haffye.com. The new replacement product will be shipped based on the same standards listed under "Shipping".
PRODUCTS
****All of my intellectual property, including my art, images, and creative material, is copyrighted and protected by law.****
Under NO circumstance can my intellectual property be copied, borrowed or stolen. If you do so, legal action will be taken against the individual or group without hesitation.
PRIVACY:
When you purchase something from my store, as part of the buying and selling process, your personal information such as your name, address and email address will be collected.
If you choose to enter your email and subscribe to HAFFYE's email list, you will receive special announcements that will include updates, giveaways, and/or discounts.
All of your personal information will remain completely confidential, without question.

When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.

DISCLOSURE:
I may disclose your personal information if I am required by law to do so or if you violate our Terms of Service. Otherwise, your information remains completely onfidential.

PAYMENT:
To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide me with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, I follow all PCI-DSS requirements and implement additional generally accepted industry standards.
QUESTIONS AND CONTACT INFORMATION:
If you have any concerns for the privacy of your information, would like to: access, correct, amend or delete any personal information , register a complaint, or simply want more information please contact www.art@haffye.com